Product Return Policy

“GrocBuy” Customer Product Return Policy

We stand behind the quality of all products sale by “GrocBuy”.

GrocBuy stand behind the quality of its products and guarantee your satisfaction. If for any reason you are not completely satisfied with the products, you may return it within same day of purchase for a refund as per the terms of the Returns Policy.
 

Reference Notes:

·         The GrocBuy Customer must return the product(s) to Delivery or Field Executive or GrocBuy Pick up Centers.
·         Period of return for products is calculated as the number of days from Delivery Date, to the date of receipt to Delivery or Field Executive or GrocBuy Pick up Centers or office.
·         Condition refers to the condition in which the stock is received back from the GrocBuy Customer as a return. The product can be 'marketable' or 'unmarketable' depending on the condition of the returned stock as assessed by the Returns executive at the “GrocBuy” office.
·         The Product Return Policy does not apply to open packs of literature and videos or other sales aids.
·         Total returns cannot exceed the quantity appearing on the Invoice.